I try to download webratio at student reserved area, my status is active, but when I hit download button I get following:
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>F97344006210A3B5</RequestId>
<HostId>
Mb8VCndvxcA52zuchyQKnxNG4M6sbWett02W5QspaLSeJpEfwkv1xH/VgmTESzVLgGaZJUW7OVY=
</HostId>
</Error>
What is wrong?